Most orders are dispatched within 24 hours and arrive in 5–12 business days depending on your location. You’ll receive a tracking link by email as soon as your order ships.

Yes! Enjoy free shipping on all orders over $75. Orders below that are charged a small flat rate, calculated at checkout.

Head to our Track Order page and enter your order number and email. You can also use the tracking link in your shipping confirmation email.

We offer a 30-day money-back guarantee. If you’re not completely happy, see our Return Policy and Refund Policy for simple, step-by-step instructions.

Absolutely. Every product is hand-picked and checked for pet-safe, non-toxic materials before it joins our store. Your pet’s wellbeing always comes first.

Each product page lists detailed sizing. When you’re between sizes, we generally recommend sizing up so your pet has room to stretch out and relax.

We accept all major credit and debit cards, plus express options like Apple Pay and Google Pay. Every transaction is encrypted and 100% secure.

Yes, we ship to most countries worldwide. Shipping options and delivery estimates are shown at checkout based on your address.

Email sales@ziarvision.com or use our Contact page. We reply within 24 hours, 7 days a week.